Responsible Gaming

Our Commitment to Responsible Gaming

At Kitty's Cleaning, we believe online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We're committed to promoting safe and responsible gaming practices for all our users in New Zealand.

Age Verification

Online pokies in New Zealand are strictly for players aged 18 years and over. We verify the age of all players before allowing access to gaming content. If you are under 18, you must not use our gaming services. Parents and guardians are encouraged to use content filters and parental controls to prevent underage access.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Please be aware of these common warning signs:

• Chasing losses by gambling with more money to recover what you've lost
• Gambling with money needed for essential expenses (rent, bills, food)
• Hiding gambling activity or lying to friends and family about how much you gamble
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Increasing the amount you gamble to get the same level of excitement
• Neglecting work, study, relationships, or hobbies due to gambling
• Using gambling as an escape from problems or negative emotions
• Borrowing money or getting into debt to fund gambling
• Failed attempts to cut back or stop gambling
• Thinking constantly about gambling or planning the next session

If you recognise any of these signs in yourself or someone you know, please reach out for support immediately.

Self-Help Tools & Controls

We provide several tools to help you maintain control over your gaming:

• Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit
• Loss Limits: Set a maximum amount you're willing to lose in a specified period
• Reality Checks: Receive pop-up reminders during play sessions to reflect on your gambling
• Session Time Limits: Set automatic logout after a chosen period
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform

All these tools are available in your account settings. We encourage you to use them proactively.

Support Organizations in New Zealand

If you're struggling with gambling, professional help is available. Please contact one of these trusted organizations:

• Problem Gambling Foundation (PGF)
  Free counselling and support for problem gambling in New Zealand
  Phone: 0800 664 262
  Website: www.pgf.nz
• Gambling Helpline
  Free phone and online support available 24/7
  Phone: 0800 668 669
  Email: info@gamblinghelpline.co.nz
• Samaritans
  Emotional support for anyone in distress
  Phone: 1737 (free call or text, 24/7)
  Website: www.1737.org.nz

International Support Resources

If you're accessing our site from outside New Zealand, these organizations may be helpful:

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (US): www.ncpgambling.org

Need Help? We're Here to Support You

If you think you or someone you care about may have a gambling problem, please seek help today. There is no shame in reaching out—professional support is available and can make a real difference.

Remember: Gambling should be fun and entertaining, never a financial solution.